Returns & support

We offer a 14-day return window for eligible unused items. Contact us within 14 calendar days after delivery to request a voluntary return.

Read our full Returns and refunds policy for eligibility, return shipping, refunds, and cancellations. The voluntary return conditions do not limit your statutory rights for faulty, damaged, or incorrect items.

Get help with your order

Contact us through our Contact page or email wiliamglas@gmail.com before sending an item back so we can provide the return destination and shipping instructions.

Please include your order number and a short description of the issue. Photos can help when available. We will explain the next steps for your order.